Return and Warranty
This warranty does not cover damage caused by normal wear and tear, accidents, improper usage, or when colors and materials grow worn over time.
M1-K9 shall not be liable for any incidental, reliance, or consequential damages or breach of implied warranty for this product, including any damage to person or property, whenever the law allows.
Warranty Shipping Cost
The customer is responsible for shipping charges from your location to the our warehouse if you are dissatisfied with your purchase or receive a faulty item, M1-K9 will pay for the return shipment to the customer. (Customer pays for both shipments for out-of-warranty replacements.)
Please note that dispatched orders cannot be recalled and you will have to wait until the parcel has arrived to make this request.
- REFUND: The refund will be issued via the original transaction method within 2 business days after receiving the invoice (including the shipment fee paid, if any).
- EXCHANGE: New parcels are expected to be shipped within 2 business days after the invoice of shipment has been provided.